ต่อมาม่อนมาสังเกตเห็นว่า หนังสือที่ได้รับมาส่งมาผิด ป่าป๊ามาดูก็เป็นว่าผิดจริง จึงเขียนอีเมล์ไปบอกดังนี้

Dear SL Education Team,

My name is Thawal Chatsomsanga from Thailand. On 3 Feb 2023, I made an online purchase from your website, SL-Education, for my Son, Krittitee Chatsomsanga, Ref #9145 for the sum of SGD27.50, My Son received the wrong product. The shipping address is as follows.
Krittitee Chatsomsanga
Student Homestay Pro
10 Borthwick Dr., Singapore
Singapore 559514
Singapore
Mobile : 82603449

The product you delivered is not in accordance with the purchase items.

I therefore herewith request you to send me the right product free of charge within 7 days of the data in this email. The product already received can be returned to your collection.

I await your response.

with kind regards,

Thawal Chatsomsanga